Terms of Service

Juolia - Terms of Service

Last Updated: [14/9/2025]

Welcome to Juolia! These Terms of Service ("Terms") govern your use of the Juolia website (the "Site") and your purchase of our skincare and beauty gadgets ("Products"). Please read these Terms carefully before using our Site.

By accessing our Site or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access the Site or use our services.

1. Who We Are
The Site is operated by Juolia ("we," "us," "our").

2. Eligibility
To use our Site and purchase our Products, you must:

  • Be at least 13 years of age (or the age of majority in your state or country of residence).

  • Have the legal capacity to enter into a binding contract.

  • Provide accurate and complete information when creating an account or placing an order.

3. Products & Purchases

  • Product Information: We strive to display our Products and their colors as accurately as possible. However, the actual colors you see will depend on your monitor, and we cannot guarantee they will be perfectly accurate.

  • Availability: All orders are subject to Product availability. We reserve the right to limit quantities and discontinue Products at any time.

  • Pricing: Prices are shown in your local currency and are subject to change without notice. The price charged for a Product will be the price in effect at the time the order is placed.

  • Orders: When you place an order, you are making an offer to purchase that Product. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or suspected fraud.

4. Shipping, Returns, and Warranty

  • Shipping: Shipping costs and delivery times are estimates and may vary. Please see our Shipping Policy for details.

  • Returns & Refunds: We want you to love your Juolia products. If you are not satisfied, please review our Return Policy for instructions on how to return items and obtain a refund.

  • Product Warranty: Our Products may come with a limited manufacturer's warranty. Please see the documentation included with your Product or our Warranty Information page for specific terms.

5. Intellectual Property
All content on this Site, including text, images, logos, graphics, and product designs, is the property of Juolia or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our prior written permission.

6. User Accounts
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

7. Prohibited Uses
You agree not to use the Site:

  • For any unlawful purpose.

  • To submit false or misleading information.

  • To upload or transmit viruses or any other malicious code.

  • To interfere with or circumvent the security features of the Site.

8. Limitation of Liability
Juolia shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or Products. Our total liability to you for any claim related to the Site or Products is limited to the amount you paid for the Product(s) in question.

9. Disclaimer
THE PRODUCTS AND SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, JUOLIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

10. Indemnification
You agree to indemnify and hold Juolia harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

11. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

13. Contact Information
For questions about these Terms of Service, please contact us at:
Email: contact@juolia.com
Mail: Juolia, California, USA