Contact Us

Contact Juolia - We're Here to Help You Glow

Have a question about our products, your order, or your skincare routine? Our friendly customer care team is just a message away. We strive to respond to all inquiries within 24 hours during business days.

The Best Way to Reach Us

📧 Email Us Directly:
For the fastest response, please email the appropriate team below:

General Questions & Order Support: contact@juolia.com

Returns & Exchanges: contact@juolia.com

Wholesale & Business Inquiries: contact@juolia.com

Press & Influencer Collaborations: contact@juolia.com

📬 Mail Us:
Juolia Inc.
[Your Street Address]
[Your City, State, Zip Code]
(Note: Please allow additional time for a response to mailed correspondence.)

Frequently Asked Questions (Instant Answers)

Before you contact us, you might find an instant answer in our FAQ section.

Shipping Times & Policies

Tracking My Order

Returns & Exchanges

Product Recommendations

[Click Here to Visit Our FAQ Page]

Follow Our Journey

Stay inspired with skincare tips, new product launches, and behind-the-scenes content.

Instagram: @juoliaskin

TikTok: @juoliaskin

Facebook: Juolia

Operating Hours

Our customer support team is available:

Monday - Friday: 9:00 AM - 6:00 PM Eastern Daylight Time]

Saturday & Sunday: Closed (We're recharging our glow!)

We respond to emails received on weekends and holidays on the next business day.